Privacy Policy

Last Updated: September 2025

1. Introduction

Welcome to Spectrum Consulting ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.consult-biz.com (the "Site").

Please read this Privacy Policy carefully. By accessing and using our Site, you acknowledge that you have read and understood this policy and agree to be bound by its terms. If you do not agree with our policies and practices, please do not use our Site.

We undertake to comply with the requirements of the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486) to ensure your personal data is treated securely and in accordance with this policy.

2. Information We Collect

We may collect the following types of personal data from you:

Personal Identifiers: Such as your name, email address, telephone number, and shipping address when you register an account, contact us, or make a purchase.
Technical Data: Such as your Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and platform when you browse our Site.
Usage Data: Information about how you use our Site, including the full Uniform Resource Locators (URLs), clickstream to, through and from our Site, products you view or search for, page response times, and length of visits to certain pages.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our Site.
To process and complete your transactions.
To manage your account and respond to your inquiries, comments, or requests.
To send you administrative information, such as updates, security alerts, and support messages.
For internal purposes such as data analysis, auditing, and improving our Site, products, and services.
To send you marketing and promotional communications (where you have given your consent).
To protect our rights, property, or safety, and that of our users and the public, including for fraud prevention.

4. Legal Basis for Processing (PDPO Compliance)

Under the PDPO, we will only use your personal data when the law allows us to. Our primary legal bases for processing are:

Your Consent: For specific purposes, such as direct marketing, we will seek your explicit consent.
Performance of a Contract: When processing is necessary for the performance of a contract with you (e.g., delivering a product you purchased).
Legitimate Interests: When processing is necessary for our legitimate business interests, provided that such interests are not overridden by your fundamental rights and freedoms.
Legal Obligation: When we need to comply with a legal or regulatory obligation.

5. Disclosure of Your Information

We may share your personal data with the following parties under strict confidentiality agreements:

Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

We do not sell, trade, or otherwise transfer your personally identifiable information to unrelated third parties for their marketing purposes without your explicit consent.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and the applicable legal requirements.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of your personal data and prevent it from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

8. Your Rights Under the PDPO

As a data subject under the PDPO, you have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete personal data we hold about you.
Withdraw Consent: Withdraw your consent for us to use your personal data at any time, where processing is based on consent.

To exercise any of these rights, please contact us using the details provided in Section 11. We will respond to your request within the time frame required by the PDPO. We may need to verify your identity before processing your request.

9. Direct Marketing

We may not use your personal data for direct marketing purposes without your prior consent. If you have previously given consent, you have the right to opt-out of receiving marketing communications from us at any time by using the "unsubscribe" link in our emails or by contacting us directly.

10. Use of Cookies and Similar Technologies

Our Site uses cookies and similar tracking technologies to track activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact us at:

Spectrum Consulting Limited
Email: Info@consult-spectrum.com

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

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