Refund Policy

Last Updated: September 2025

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Due to the nature of our services, which often involve the allocation of resources, time, and expertise immediately upon engagement, we generally do not offer refunds.

 

All sales are considered final once a service is booked, a payment is processed, or a project has commenced.

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This policy is in place to ensure we can maintain the quality and commitment to our clients. Exceptions to this policy are made only where required under Hong Kong's consumer protection laws.

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If you have any questions about this policy, please contact us.